Return and exchange

Return & Exchange Policy

Mirha Milano

At Mirha Milano, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

1. Return Policy

You may request a return within 7 days of receiving your order. To be eligible for a return:

  • The item must be unused and in its original condition
  • The item must be in its original packaging
  • Proof of purchase (receipt or order confirmation) is required

2. Exchange Policy

We offer exchanges if:

  • You received a damaged or defective item
  • You received the wrong product

Exchange requests must be made within 7 days of delivery.

3. Non-Returnable Items

The following items cannot be returned or exchanged:

  • Used or damaged items (not caused by us)
  • Items without original packaging
  • Clearance or sale items (if applicable)

4. Return Process

To initiate a return or exchange:

  1. Contact us at [your email here] with your order details
  2. Provide clear pictures of the item (if damaged or incorrect)
  3. Our team will review and guide you with the next steps